isg.finance

Terms of Service 2025-2026

Admission Criteria
Admission to the School is granted for one academic year. Acceptance and subsequent re-enrollment depend on a combination of factors, including the availability of seats in the appropriate grade level, the School’s ability to meet any required learning support needs, and the student’s demonstrated academic readiness. Students must meet English language proficiency standards and other essential academic criteria to ensure they can successfully engage with the curriculum. Successful completion of the previous academic year’s program is also required.
Seat Availability
Due to high demand and limited capacity in certain grades and campuses, the School may not guarantee immediate availability of seats. Admissions and grade placement are subject to enrollment numbers, space constraints, and the School’s ability to meet each student’s educational needs. If the School is unable to confirm a seat for the upcoming academic year, Parents may be notified and provided with alternative options, such as enrollment at another ISG campus or wait pool placement. The School will communicate seat availability updates as promptly as possible.
Application Process
The School’s admission procedures, including application deadlines, required documents, and assessment criteria, are published on the School’s website. Parents must submit all requested information accurately and in full. Incomplete or inaccurate submissions may lead to delays in processing applications, suspension or termination of enrollment.
Medical Requirements
In line with the local requirements, before a student can begin attending classes, Parents must submit all required medical documents. These include a completed Health Inventory form, up-to-date vaccination records consistent with ISG’s Medical Form, and a physician-signed Medical Form confirming the student’s fitness for school. Additional verification or testing may be required depending on individual circumstances. The campus's Health Office will review these documents, notify Parents of any missing information, and grant medical clearance once all requirements are met.
For continuous enrollment, Parents are expected to meet medical and vaccination requirements on an ongoing basis. The School may request updated vaccination records that were not required at the time of initial enrollment but become mandatory as students reach certain ages.
Government Requirements
The School must comply with local government regulations before a student’s enrollment is fully confirmed. Depending on the student’s nationality and residence status, Parents may be required to submit valid iqama (residency permits), Saudi ID cards, family cards (for Saudi nationals), and sponsorship or employment letters. Report cards, transcripts and other documents may need to be verified or attested by relevant government authorities within the Kingdom of Saudi Arabia or abroad. Failure to provide the correct government-mandated documentation could delay or prevent final enrollment approval.
Finance Requirements
Payment of applicable fees is essential to secure a student’s place at the School. After receiving the invoice from the School’s Finance Office, Parents must pay all due fees within the specified deadlines. This may include a seat deposit, new student enrollment fee, or full or partial tuition payment as outlined in the School’s fee schedule. Delayed or incomplete payments may affect the student’s enrollment status or re-enrollment for subsequent years.
Offers & Enrollment
Following a successful application and selection process, Parents will receive an offer of admission. To secure placement, Parents must complete the enrollment form, pay any required seat deposit or the new student enrollment fee, and submit all mandatory documents within the specified timeframe.
Re-Enrollment Procedures
For returning students, re-enrollment procedures and deadlines are announced annually. Parents who wish to continue must confirm enrollment as instructed, comply with all document requirements, and meet payment deadlines. Failure to do so may result in loss of placement.
Disenrollment
The School may disenroll a student under certain conditions, including graduation, Parent-initiated withdrawal, non-compliance with School policies, provision of false information, excessive unapproved absences, or the School's inability to meet the student's learning needs. Any disenrollment due to these factors is executed in accordance with applicable laws and the School’s regulations.

Tuition
Tuition and other fees are approved each year by the School Board and published on the School’s website. When setting these fees, the Board considers the School’s strategic goals, the need to maintain high-quality learning programs, the value provided to the School community, and the long-term sustainability of the School’s non-profit educational mission.
These fees apply to both in-class instruction and any distance learning models the School may introduce temporarily due to external factors.
For a partial-year enrollment with planned withdrawal before the end of the school year, a family must declare prior to the start of attendance that their child will only attend a portion of the year, indicating exact start and end date. Tuition fees for partial-year enrollment should be prorated based on the number of days the student attends in the respective school year. An additional fee is payable for the partial-year enrollment option.
For mid-year enrollment, the following prorated tuition will apply. For attendance start prior to September 30 – full annual tuition. For attendance start between October 1 and December 31 – 75% of annual tuition. For attendance start between January 1 and February 28 – 50% of annual tuition. For attendance start after March 1 – 25% of annual tuition.
Application Fee
An Application Fee is charged for each applicant when a family applies for admission. This fee covers administrative costs related to enrollment and assessment.
New Student Enrollment Fee
When a student enrolls at the School for the first time, a New Student Enrollment Fee is charged. This fee supports the School’s preparations and resource allocation for the incoming student. If a student withdraws and later returns after an absence of more than three years, the New Student Enrollment Fee will be charged again upon re-enrollment.
Deposit
To secure a student’s seat for the upcoming academic year, the School may require payment of a deposit. This deposit is collected in advance of the start of the school year and allows the School to accurately plan staffing, resources, and class sizes. The deposit amount is deducted from the total tuition fee and does not increase the overall cost of attendance. If the deposit is not paid by the stated deadline, the School cannot guarantee the student’s seat, which may then be offered to another applicant. The deposit applies to families re-enrolling for subsequent years and those newly enrolling in the School.
If the customer making a payment for tuition to the School is a legal entity, deposit is not invoiced separately. Instead, the amount is included in the regular tuition fee invoice.
Installment Plan Fee
Families choosing to pay tuition via installments will be charged an Installment Plan Fee – one per family. This fee is non-refundable and must be paid even if the student withdraws mid-year.
Partial-Year Enrollment Fee
A separate fee for the partial-year enrollment is charged in addition to any applicable tuition.
Payment Terms
Tuition may be paid in full or via an approved installment plan. If an installment plan is selected, an additional fee applies.
Payment deadlines are set in invoices issued by the School. The full tuition payment or the first installment must be paid prior to start of attendance.
Late payment fee applies to missed deadlines of installment payments. In addition, in case the combined delay of installment payments exceeds 15 business days in a school year, installment plan will not be offered in the subsequent years.
Payment by installment is not available if the partial-year enrollment option is selected.
Refund Terms
Seat Deposit: non-refundable and non-deferrable as the school commits staffing and other resources based on expected enrollment.
New Student Enrollment Fee: non-refundable, unless a family notifies the school on their withdrawal before the first day of attendance.
Tuition: For withdrawals before the first day of the school year, full tuition except for deposit is refundable. For withdrawals after learning starts and prior to August 31, the school will retain 20% of annual tuition plus deposit and refund the remainder. For withdrawals between September 1 and September 30, the school will retain 40% of annual tuition plus deposit and refund the remainder. For withdrawals between October 1 and October 31, the School will retain 60% of annual tuition plus deposit and refund the remainder. For withdrawals between November 1 and December 31, the School will retain 80% of annual tuition plus deposit and refund the remainder. For withdrawals after January 1, no tuition fee will be refunded.
Application Fee refund can be requested within the first 3 days after payment, if the admissions team has not completed processing the application. In all other circumstances the Application Fee is non-refundable and cannot be reallocated to a subsequent school year or to another child.
The School will process refunds as early as possible, but no later than on the 15th day of the next calendar month after the submission of all required documents and confirmations.
Sibling Discount
Families with three or more children enrolled simultaneously at the School qualify for a 20% sibling discount on tuition. If the children enroll in the School at the same time, the discount shall apply to the youngest children, starting from the third child. If the children enroll at different periods, it shall apply to the child(ren) enrolled at the latest date.

Educational Program & Curriculum
Education at International Schools Group (“the School”) is conducted in the English language. The School provides recognized international curricula aligned with each campus’s educational framework. Depending on the campus, students may follow an American standards-based or British curriculum. Upon successfully meeting all graduation and learning program requirements, students are awarded widely respected qualifications such as ISG high school diploma, the International Baccalaureate Diploma, the AP Capstone Diploma, or IGCSE/A-level examinations.
If a student leaves the School prior to graduation from the final grade of the respective curriculum path, the student will receive an interim report or other document indicating their academic results at the School.
All students must participate fully in ISG’s curriculum, instruction, and programs and learning opportunities required by grade level or adopted curriculum, including core academic programs, electives, extensions of learning and other standards-based educational experiences. This includes a broad range of literature, global perspectives, health, instrumental and vocal music, aquatics, dance, and other standards-based educational experiences.
Parents and students are responsible for understanding and planning for any university entrance requirements that go beyond the ISG graduation standards.
Academic Calendar
The School’s academic calendar, including start/end dates and holidays, is published annually on the School’s official website. Parents should refer to the posted calendar for key academic dates, events, and scheduled breaks.
Activities & Trips
Each campus organizes afterschool activities, local excursions, trips, and athletic events that complement classroom learning. These events are integral to the educational experience. Regular in-class or distance learning will not be provided during these events.
Fees for certain events may require additional payment. Parents will be notified of such events and their associated costs, if applicable. Parents are expected to respond promptly to these notices and provide any requested information in a timely manner.
Additional Learning Support
The School offers mild to moderate learning support services, including English as an Additional Language (EAL), as resources permit. These support services are generally covered by the tuition fee.
The School cannot provide support for students whose needs exceed the School’s program capacity or resources. This includes modifications to the curriculum or learning environment, as well as one-on-one individual support.
The School may independently conduct additional testing or request additional testing, including possibly from external resources, to determine the need for and extent of learning support required. If the assessment indicates that a student needs academic or behavioral support beyond what the School can offer, the enrollment may be suspended or terminated.
If parents refuse additional support recommended by the School, and this refusal results in the student’s inability to meet the School’s learning expectations, the enrollment will be terminated.
Lunches & On-Campus Services
The School provides on-campus catering services for meals at the parents’ expense, unless otherwise stated for specific campuses. Additional services or resources may also be made available, and any related costs will be communicated in advance.
Transportation
Transportation to and from the campuses is not provided by the School.
Attendance & Absences
Parents must inform the campus in a timely manner of any upcoming absences, including the reason for the absence, by email or telephone call to the respective campus's office. During periods of absence, the School’s educational services are considered fully delivered and no fee adjustments or reimbursements will be made. In the case of illness-related absences, the School may request a valid medical certificate before the student returns to classes.
Student-Parent Handbooks
Students are required to meet the requirements and expectations of all School policies and procedures. Additional information, details and requirements related to attendancel are stated in the student-parent handbooks of each campus.
Media and Publicity
The School may use a student’s name, portrait, likeness, or schoolwork for official School or ISG activities and in publicizing the School, including on official social media. Students’ names will not be published unless parents have provided prior written permission.